Shipping policy

Shipping Policy

Last Updated: July 2026

At Riora Store, we are committed to delivering your order safely and on time. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, festive seasons, or high order volumes, processing times may be slightly longer.

Shipping Timeline

Estimated delivery timelines are as follows:

Maharashtra: 3–7 business days
Metro cities in India: 3–6 business days
Other locations in India: 4–10 business days

Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment is completed.

We may offer free shipping on selected products, order values, or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive a confirmation email and/or SMS containing your tracking details. You can use the tracking link provided to monitor the status of your shipment.

Delivery Attempts

Our courier partners will make delivery attempts at the address provided during checkout. Please ensure that your shipping address and contact number are accurate and complete.

If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays can occasionally occur due to:

Weather conditions
Public holidays
Natural disasters
Transportation disruptions
Courier network delays
Incorrect or incomplete shipping information

Riora is not liable for delays caused by third-party courier services, but we will assist you in tracking and resolving shipment-related issues.

Lost or Missing Packages

If your order is marked as delivered but you have not received it, please contact us within 48 hours of the delivery update.

Email: riorasupport@gmail.com

We will coordinate with the courier partner to investigate the issue.

International Shipping

We offer international shipping to selected countries.

Shipping charges are calculated at checkout based on the destination and order weight. Delivery times may vary depending on the destination and customs clearance.

Any customs duties, import taxes, or additional charges are the responsibility of the customer.

For international shipping inquiries, please contact us at riorasupport@gmail.com.

Contact Us

For any shipping-related questions, please contact us:

Riora Store Customer Support